SHIPPING INFORMATION

 

PLEASE NOTE:

The following information is very important for you and your protection as a customer, when furniture or handicrafts are delivered to you:

When a courier attempts to deliver an item to you, it is your responsibility to check that the goods are received in satisfactory condition before signing for them. Therefore, we would respectfully request that you ask the courier driver to wait whilst you unwrap the item(s) so that you can do a thorough check of the furniture or handicrafts before you sign to accept them. In the unlikely event of an item being damaged, you can either refuse the delivery or sign for them as "damaged". This allows us to establish where any damage was done in the delivery process.

IMPORTANT :

It is vital that you understand the above delivery process as any items reported as damaged after a signature has been received to indicate that goods have been received in good condition, regretfully cannot be replaced.

You want to understand more about how to order a mix of products that utilizes cargo space more effectively;

more about cargo rates and how they work; more about containers and LCL orders;

more about cost effective air cargo;

more about how and where buy appropriate insurance for your shipment;

and finally, how to handle your shipment once it reaches your sea port or airport ...

... then you are just on the right place to find out.

 

Usually our clients ship with 20ft. or 40ft. container with orders worth approximately US$ 5,000.00 to US$ 10,000.00 and US$ 12,000.00 to US$ 20,000.00 respectively -- sometimes even smaller for orders worth US$ 2,000.00 to US$ 5,000.00.

Our clients understand that there are great savings in freight costs if they using container to ship, while there are still some clients who repeatedly order by LCL (less than a container load). We want to make our clients aware, that they can waste lots of money by shipping their merchandise due lack of information or lack of sufficient funds to order larger quantities.

Should you place an order and want delivery before the next container ships from Bali, we can ship crated via a "Consolidated" shipment to any place you wish. Here, your items are wrapped and wood crated to be placed in a container that will deliver to where you are.

Shipping costs are all required to be paid at the point of origin (Bali) before items are shipped. (Shippers requirements - not ours).

 

 

5 WAYS TO SHIP YOUR CARGO

• 20 ft. container (30 cubic meters)
• 40 ft. container (60 cubic meters)
• 40 ft. high cube (72 cubic meters)
• LCL Sea Cargo (less than a container - charged per cubic meter)
• Air Cargo

 

 

LCL & FULL CONTAINERS

LCL is basically the most expensive way to ship your merchandise from here to your place. Cargo companies are not very happy to deal with loose crates and charge for this pleasure a fortune.

After your merchandise is properly packed and official government documentation is completed the shipment then is going to be trucked to the port of Surabaya, East Java (which is the closest international shipping port to Bali.

In case your LCL shipment is just a few wooden crates and doesn't fill a container, then it must wait at the port while the cargo company "consolidates" your order with other small orders going in the same direction. (Specifically, that means your crates are on hold while the shipping company waits for enough orders to combine with yours and fill a container. The usual waiting time is 2 to 4 weeks.

Another major disadvantage is : in a sealed 20' or 40' container, you get the full use of the cubic meters inside that container -- with LCL wooden crates you lose about 25% of the useable space due to the wood crate and lack of flexibility when packing large products, means you're actually paying 25% more for lost space.

Last but not least transit time is usually double that of a sealed container -- for example, a container to the US west coast takes about 30 days, while an LCL order to the same place more likely will take up to 45 to 60 days.

Conclusion: LCL is much more expensive per cubic meter than a container.

 

 

AIR CARGO

Still the fastest way to ship, but also more expensive. It is the right way to ship, if time is a important factor. 

Most clients believe that air cargo is charged by the kilogram, but it not goes that way. Airlines, in fact, do charge by the kilo, but in addition, also by volume, whichever happens to be greatest. A standard carton box is 50 x 58 x 33 cm (20 x 23 x 13 inches). According to the airlines calculation , that carton's volume is equal to about 15 kilos (33 pounds). If there is less than 15 kilos of product in that carton box, then you still will pay for 15 kilos. If there is more than 15 kilos, you pay the greater amount.

Let's say the air cargo rate for you is about USD3.00 per kilo, which means that carton costs you in cargo expense at least USD 45.00. In some cases you will have paid more for the cargo than you paid us for the merchandise!

In general we say that small products with high retail value work fine to ship by air. And in most cases it is always time which matters for our clients. Receive your goods in 5 days in Seattle, CA, USA instead of 30 days by container or worse…

 

 

CARGO RATES

 

If you want us to take care about your shipment, we will. We have all the necessary connections here to reliable Shipping companies and it is our service to get the best available Rates/Quotations for requested destination. After receiving your request for an order we will check for Cargo Rates with different shipping companies and forward you only the best deal we can get. You always can check for yourself, if you intend to do so (see Links to local shipping companies below).

 

 

INSURANCE

 

for your shipment can be purchased in Indonesia from the cargo company, but you can check with your local insurance agent/broker where you usually buy your insurance's, like for your house or car. 

Total Insurance: 2% of total goods value + 3.50 (min 25.00)

 

 

Hopefully all this gives you a better spectrum for your decision making. Our Team is always working hard to improve the way to work efficient and cost-effective for our clients.

The management